1. Who we are
skillfAIre, a business operated by Matthew Vass, of 456 Devizes Road, Salisbury, Wiltshire, SP2 9LX, United Kingdom, is the data controller for the personal data described in this policy. Contact us at hello@skillfaire.com.
2. What we collect
| Data | When | Why |
|---|---|---|
| Name and email address | When you buy a skill or contact us | To deliver your licence and download, and to reply to you |
| Billing details and country | At checkout | To process payment and meet our tax obligations |
| Anything you send us | Support emails, feedback | To help you and improve the product |
We don't collect anything you type into rAInmaker itself while you're using it, that runs inside your own Claude account, not on our servers.
3. Our lawful basis
We process your data to perform our contract with you (fulfilling a purchase, providing support), to meet legal obligations (keeping financial records), and, where relevant, because we have a legitimate interest in responding to enquiries and keeping our records accurate. We don't rely on your consent for any of this, so there's nothing to opt back into, only rights to exercise (see section 7).
4. Who we share it with
Payment for skillfAIre products is handled by our payment provider, Lemon Squeezy, who processes your card and billing details directly and acts as merchant of record for the sale. We don't see or store your full card details. Their own privacy policy covers how they handle that data. We don't sell your data to anyone, and we don't share it with third parties for their own marketing.
5. Cookies and tracking
This website doesn't currently use tracking or analytics cookies. If that changes, for example if we add analytics to understand traffic, we'll update this section and add a cookie banner before doing so.
6. How long we keep it
We keep order and billing records for as long as UK tax law requires, generally up to six years. Support emails are kept only as long as we need them to help you and keep a record of the conversation, and are deleted or anonymised after that.
7. Your rights
Under UK GDPR, you have the right to:
- access the personal data we hold about you;
- correct it if it's inaccurate or incomplete;
- ask us to delete it, where we don't have a legal reason to keep it;
- restrict or object to how we use it;
- receive a copy of it in a portable format.
To use any of these, email hello@skillfaire.com. We'll respond within one month.
8. International transfers
Our payment provider may process your data outside the UK and EEA, including in the US, using legally recognised safeguards such as standard contractual clauses. We don't otherwise transfer your data internationally.
9. How to complain
If you're unhappy with how we've handled your data, tell us first at hello@skillfaire.com and we'll try to put it right. If you're still not satisfied, you can complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
10. Changes to this policy
We may update this policy as our data practices or the law change. We'll update the date at the top of this page when we do.